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Site Information

 

SITE TOUR

Watch this video to learn more about the features of the Military OneSource EAP website. Please use the F11 key if your settings are not displaying the video in full screen. Clicking F11 again will restore your screen after the video. The video may take a minute to load.

Take a Tour


SITE HELP

Login Help
For security reasons, if you do not recall your previous User ID and password (and the retrieval features do not work for you) you will need to create a new account. You can register by clicking the "Register Here" link in the login window. This will allow you the option to fully complete your profile and create a password reminder. New accounts require new User IDs.

Most login trouble is caused by neglecting to choose YES to the User Agreement on the Registration confirmation page when you create an account and after entering your User ID/password every time you log in.

If you are prompted to update your profile but have certain characters in your User ID such as a period (jane.doe), the system will not let you proceed. Please use the Web feedback link for assistance. Send us your User ID and email address on the account and we will remove the special character (janedoe).

Every 90 days, you will reveive notification to change your password.

If you need further assistance, please call Military OneSource at 1-800-342-9647 or send an email to MOSwebfeedback@militaryonesource.com.*

*If you do not receive a reply within 2 days, it may mean that the Military OneSource reply bounced back to the MOS Web feedback team. Spam blockers or other blocks in your email account may be preventing you from receiving our reply. Please make sure that you allow the MOS Web feedback address to your email account.

Tax Service

With the H&R Block tax program (available early January through late June), you will have the same, separate login you used for the online tax service last year. If you have forgotten your credentials for that login, the H&R Block program will have directions to help you find your files after you access the program through MOS. For technical support with the H&R Block tax filing website, please call 1-800-HRBLOCK (472-5625). Changing your Military OneSource EAP website login does not affect your H&R Block login.

Help Desk
E-mail your questions about this site to MOSwebfeedback@militaryonesource.com.

Browsers
This site is best viewed in Internet Explorer version 7 and up, Firefox version 3 and up, Safari version 3 and up, and Chrome version 3 and up.

To modify your screen resolution, right click on your computer’s desktop and click Properties. Select Settings. Change your screen resolution, and then select Apply.

For Service Providers

To order educational materials: You can order single fulfillment items by choosing the Resources tab located in the top menu bar of the login home page, then the Orderable Educational Materials tab. Service members and their families can also use this ordering process to obtain a single copy of any given item.

To order promotional materials: You can place bulk orders for promotional materials by using the Order Items tab located in the bottom menu bar of the login home page. This tab will only appear on your screen if you choose Service Provider as your role in the profile settings.

Navigation
Content on the site is organized so that you can quickly find what you're looking for. You have several options:

  • Select a center button (such as "Health & Relationships") and choose from a list of related topics.
  • Click the All Topics button in the top menu bar to see all topics on the site.
  • Review the home-page feature stories and news items.
  • Enter a keyword or keywords in the search field.
  • Select Resources from the top menu bar to find quizzes, online trainings and other resources.

For example, say you're concerned that a loved one is showing signs of depression. You can go to the "Depression" center and select the "Depression" topic. There you'll find a collection of articles, news summaries, quizzes and frequently asked questions about depression, as well as links to related topics. You also can select "Resources" from the top toolbar and take the depression quiz. Another option is to enter "depression" in the search field.

Home
You can return to the home page at any time by clicking on Home on the top menu bar.

SITE INPUT

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CONTRIBUTORS

Military OneSource is proud to have relationships with the following content providers:

  • Boston College Center for Work and Family
  • The University of Florida McKnight Brain Institute
  • Workplace Options, Inc.
  • The Stepfamily Association of America

Individual contributors include:

Jamie Ables, LCSW

Akin Akinlawon, MD, MPH

Kelly Askins, MD

Hisla Bates, MD

B. Steven Bentsen, MD, MBA

Frances Berry
Writer

Kerri Brazzel, LCSW
 

Amy Daugherty Cohen
Managing Editor of Achieve Solutions

Paula Hartman Cohen
Writer

Chris Dennis, MD, MBA

Karen Dickason
Writer

James M. Ellison, MD, MPH
Clinical Director, Geriatric Psychiatry Program, McLean Hospital and Associate Clinical Professor of Psychiatry, Harvard Medical School

Shannon Emerick, LCSW
 

William W. Finger, PhD
Clinical Psychologist and Associate Professor

Amy Fries
Writer

Stephanie Fulgencio, LMFT

Mark Fuller, MD

Patricia Gann, LPC

Robin Goodman, PhD, ATR-BC
Writer

Mark Goulston, MD
Assistant Clinical Professor at the UCLA Neuropsychiatric Institute and Author

Tom Gray
Writer

Haline Grublak

Trenda Hedges

Kristen Hooks, MEd, LPC, LMFT, CEAP
Writer

Clarence Jordan

Todd Kasdan, MD

David Lally, MBS, LCSW

Mitchell Luchansky, MD, MBA

Doug MackMA, LLP, LMSW, QSAP
 

Patrice Marqui

Christine Martin
Writer

Carolyn Meador, PhD, MFT, CEAP

Ron Morton

Ronald Nathan, PhD
Clinical Professor of Family Medicine and Psychiatry, Albany Medical College and Author

Melanie O’Brien
Writer

Sandy Potter, LCSW, LSOTP

Manuel Reich, MD

Andrea Rizzo
Managing Editor of Achieve Solutions

Kevin Rizzo
Writer

George Smart

Rebecca Steil-Lambert, MSW, LICSW, MPH
Writer

Laurie M. Stewart
Editor of Military OneSource EAP Website

Chris E. Stout, PsyD, MBA

Sanjay Vaswani, MD

Sandy Werner
Director, Communications

Miranda White, LMSW

Curtis Willey

Joel Yager, MD
Professor of Psychiatry & Vice Chair for Education, University of New Mexico School of Medicine

 

DoD's Section 508 Commitment


 

The information provided on the Military OneSource EAP site, including, but not limited to, articles, quizzes and other general information, is for informational purposes only and should not be treated as medical, psychiatric, psychological or behavioral health care advice. Nothing contained on the Military OneSource EAP site is intended to be used for medical diagnosis or treatment or as a substitute for consultation with a qualified health care professional. Please direct questions regarding the operation of the Military OneSource EAP site to MOSwebfeedback@militaryonesource.com. If you have concerns, please call the number shown in the lower left corner of this page.

  • Contact a Consultant Now:   1-800-342-9647
  • TTY/TDD:   1-866-607-6794
  • En espaƱol llame al:   1-877-888-0727

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